COVID-19 Notice

Our plan at Pacific Audiology Clinic to protect your health

The health and wellness of our patient, employees and community is our number one priority. We are monitoring the Coronavirus/COVID-19 situation closely and following guidance from the U.S. Centers for Disease Control (CDC), World Health Organization (WHO), Oregon Health Authority (OHA), and local officials. The situation is changing rapidly and appreciate your patience and flexibility as we adapt.

In order to dampen potential transmission to our professional staff, clinic staff and patients, we have taken the following baseline steps:

  1. We have placed isopropyl-based hand gels at our front check in counters. HOWEVER frequent, routine soap and water hand washing for 20-seconds remains the first and best option.
  2. Masks are available to those patients who are visiting our clinic and who may be immune-compromised due to other health conditions. Current CDC guidelines indicate that face masks have little to no effect on transmission of the virus from person to person, but we ask that you reserve the masks for our patients who may require them.
  3. We are increasing our cleaning of high-traffic areas, including disinfecting high-touch surfaces such as hand rails, seat arm rests, door handles, and bathrooms before and at the end of every business day.
  4. We are cleaning equipment after every appointment that comes in direct contact with the patients such as earphones, response button for testing, testing chair and bone conduction oscillator.
  5. Staff are instructed to stay home if they are feeling unwell or have been exposed to the virus.

Additionally, we are encouraging the following transmission prevention measures for patrons:

  1. Wash hands frequently and thoroughly for at least 20 seconds with soap and water. Dry with paper towels.
  2. Apply hand sanitizer as appropriate. (We will have hand sanitizer placed around the venue.)
  3. Avoid touching your eyes, nose, and mouth.
  4. Cover your mouth and nose with a tissue or sleeve when coughing or sneezing.
  5. If you or a family member living with you has cold-like symptoms, you feel you are at an elevated risk or if you have been exposed to the virus, we ask that you reschedule your appointment until you are feeling better.

Current CDC guidelines recommend a minimum of 14-day post illness, symptom free time interval before rescheduling your appointment:

  • Fever
  • New onset cough not explained by a pre-existing health condition
  • Exposure to a primarily and actively ill person with influenza-like illness – this includes travel to the endemic areas in Asia and Europe.

We care very much about the health of our patients and staff at Pacific Audiology Clinic. We will do everything we can to accommodate rescheduling your appointment as soon as you are feeling better.